The Tembo Help Centre

Tembo offers fully-integrated B2B online casino solutions to gaming operators globally. We have a team of passionate developers working their fingers to the bone to produce the most interactive casino games. Besides the ingenious design, Tembo is known for its quality support across the online gaming community.

We strive to provide seamless service across live casinos, RNG and slots. No matter how cautious and organised one can be, there will always be a margin for things to go wrong. It is often said that the quality of a good service is not about not committing mistakes but about its effort to resolve them in time.

Quality service is what we believe in at Tembo. Besides our regular customer service teams working 24/7, Tembo has a help centre working in parallel to resolve issues quickly. The Tembo help centre is managed by a team of well-trained executives with adequate knowledge to understand where things have gone wrong and can work towards fixing them.

Tembo Has a Responsive and Efficient Help Centre

Tembo is one of the fastest-growing B2B providers of online casino games, RNG and slots. It has an extensive client base, including prominent gambling websites like Betway, bet365, Betfair, Wolf777 and World777. The massive success that Tembo has achieved through its time in the online gambling market is proof of its service quality.

While most casino providers in the market skimp on customer support hours, Tembo runs a separate help centre in addition to 24/7 customer service support. The following are some reasons that make Tembo’s help centre the best.

Quicker Resolution

Tembo has its best men working for its Help Centre. People at Tembo are well-trained to understand your issue and commit towards its resolution quickly. In most cases, the resolution shouldn’t take more than 30 minutes from the first response time.

Timely Response

Making customers wait before resolving an issue, a common in online gambling communities. Tembo has redefined this practice by building an impeccable Help Centre team to help quickly resolve customers' issues. You will get a response in under 30 mins in most cases.

Qualified and Well-mannered Staff

People at Tembo are well-qualified and trained to understand the issues raised by the customers. The staff at Tembo are also well-mannered and soft-spoken.

24/7 Support at Tembo Help Centre

Just like the customer care support service at Tembo, the Tembo Help Centre is also functional 24/7 and throughout the year. Tembo has adequate staff to take your calls so that you don’t have to wait eternally to talk to a representative.

How Do I Contact Help Centre at Tembo?

Tembo is a leading B2B provider of casino games to websites offering online gambling services. Having been in the market for quite some time and understanding the customers' needs, Tembo has invested a decent amount of funds into building a competent support team. Besides having a dedicated customer support team working 24/7, Tembo also decided to go with a separate Help Center for quicker resolution of user issues.

You can either call us at the dedicated phone line or email us.

Tembo Help Centre Email: [email protected]